We're here to help with any questions, concerns, or feedback you may have
123 Wellness Way
Mindful Valley, CA 94103
United States
Support: +1 (800) 555-0123
Sales: +1 (800) 555-0124
Support: support@mentalitymate.com
Info: info@mentalitymate.com
Monday - Friday: 9:00 AM - 8:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: Closed
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We strive to respond to all inquiries within 24 hours during business days. If your matter is urgent, please indicate that in your message subject or call our support line directly for immediate assistance.
Yes, you can request a specific therapist when signing up or contact our support team to request a change. However, please note that availability may vary based on the therapist's schedule and your specific needs. Our matching system is designed to connect you with the most suitable therapist for your situation.
You can report technical issues by emailing support@mentalitymate.com with "Technical Issue" in the subject line. Please include details about the problem you're experiencing, the device and browser you're using, and screenshots if possible. Our technical team will investigate and respond promptly.